cannot open

Steve Mills smills at multi-ad.com
Fri Oct 26 15:02:43 CDT 2007


On Oct 26, 2007, at 14:21:11, Wilson, Matthew wrote:

> Files built new in C8 and files that were originally built in C7
> Intel mac running 10.4.8 can open the file
> PowerPC mac running 10.4.8 cannot open the file
> this only happen to 11 percent of creator documents
> Can open files in C7 on a PowerPC
>
> Found a temporary solution by reopening creator document on PowerPC  
> with
> C7 and resaving it.
> then PowerPC with C8 Can open it.
> But if I open in on a Intel with C7and resave it. PowerPC with C8  
> Cann't
> open it


That sounds like the same problem K Abtey was having. The solution  
posted should work. It is a problem with the format of the file alias  
that gets created on an Intel machine. For some reason, a PPC machine  
can't resolve it. In the one sample file I saw, only 1 item on the  
Files palette had this problem. All other items were fine, as were the  
placed graphics. I was able to notice when this happens and work  
around it, so 8.0.2 should solve the problem, although items in the  
Files palette with this problem will show up with an empty name and  
will not work.

_________________________________________________________
Steve Mills                              Me: 952-401-6255
Senior Software Architect                         MultiAd
smills at multiad.com                       www.multi-ad.com




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