Strange PDF header? problem

[Rob Briggs]

We employ a similar procees with Creator/Quark.
My first suspicion would be with the original "camera ready" PDF.
Did someone different send it?
Were the same settings/programs used to make it?
Remove the PDF form the Creator doc and re-export.
If it processes OK there is something wrong with that file.
If not, it is a graphic or font in Creator screwing things up.

Rob Briggs
Production Supervisor
The Medina County Gazette
330.721.4081


----- Original Message ----- 
From: "Brad Crocker" <brad-hsunads at hartcom.net>
To: <creator at wacondatrader.com>
Sent: Wednesday, June 04, 2008 12:00 PM
Subject: Strange PDF header? problem


> We have a camera ready PDF ad that comes from a nearby car dealer. We 
> have been running the same ad for weeks and it has always run correctly.
> 
> Our camera ready PDF is placed on a Creator 7.0.6 document and then 
> updated (cover up parts with boxes, retypeset things, etc. etc.) The new 
> PDF is produced (Export EPS from Creator, Distiller 7.0 distills -> new 
> PDF) and is then placed on an InDesign CS3 document, along with other ad 
> PDFs and editorial content. A final PDF of the entire page is produced 
> (Export EPS from InDesign, Distiller 7.0 distills ->final PDF) and that 
> goes to rip, print...
> 
> The ad we did last week was based on the original camera ready PDF, 
> changes made, what appears to be a good PDF is distilled out of Creator, 
> dropped in InDesign, final PDf produced. This week however, the PDF that 
> comes from InDesign has "garbled", pixelly graphics in some instances. 
> Some pictures on the ad are good, others look like white noise, pixelly 
> filled outlines of those graphics.
> 
> Our resident tech guru said this was a "PDF Header error". Said to take 
> the Creator PDF, save as tiff and try again. Same result. When I place 
> the Creator EPS (the one that was distilled), place that in InDesign and 
> redistill, it works, graphics are right.
> 
> Any suggestions on what went wrong, how we could avoid this? We could 
> just start placing EPS instead of PDFs, but I hate to revamp our entire 
> process because of one bad PDF. Plus EPSs take a little longer to place, 
> process.
> 
> Does this sound like a Creator, InDesign or Distiller issue? (I'm 
> leaning toward the latter since the Creator EPS works).
> 
> Any advice or suggestion would be greatly appreciated.
> 
> Brad,
> The Hartwell Sun Composition Dept.
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